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Ability to send emails from helpdesk UI #5

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opened 2019-12-16 21:54:19 +00:00 by vilmibm · 0 comments
vilmibm commented 2019-12-16 21:54:19 +00:00
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The Ticket admin UI should allow sending an email to the address on the ticket.

This issue also includes support for picking a message template to fill the textarea in with; most tickets are "help i need this key added" and being able to two-click send an email with a templated message would make clearing out the help queue much easier.

  • support for email templates in DB
  • expose email templates in UI
  • support for sending email via textarea
The `Ticket` admin UI should allow sending an email to the address on the ticket. This issue also includes support for picking a message template to fill the textarea in with; most tickets are "help i need this key added" and being able to two-click send an email with a templated message would make clearing out the help queue *much* easier. - [ ] support for email templates in DB - [ ] expose email templates in UI - [ ] support for sending email via textarea
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Reference: tildetown/tildetown-admin#5
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