49 lines
1.6 KiB
Python
49 lines
1.6 KiB
Python
from django.contrib.auth.models import User
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from django.db.models import Model, TextField, EmailField, CharField, DateTimeField, ForeignKey
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ISSUE_TYPE_CHOICES = (
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('logging_in', 'help logging in'),
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('concern_site', 'concern about the site'),
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('concern_user', 'concern about another user'),
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('package', 'install a package'),
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('question', 'just a question',),
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('other', 'something else'),
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)
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ISSUE_STATUS_CHOICES = (
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('triage', 'to triage'),
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('acked', 'acknowledged'),
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('waiting', 'waiting to hear from submitter'),
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('completed', 'nothing more to do'),
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)
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class Ticket(Model):
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submitted = DateTimeField(auto_now_add=True)
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name = CharField(blank=False, null=False, max_length=100)
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email = EmailField(blank=False, null=False)
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issue_type = CharField(choices=ISSUE_TYPE_CHOICES,
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blank=False,
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null=False,
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max_length=50)
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issue_text = TextField(blank=False, null=False)
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issue_status = CharField(choices=ISSUE_STATUS_CHOICES,
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blank=False,
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null=False,
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max_length=50,
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default=ISSUE_STATUS_CHOICES[0][0])
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assigned = ForeignKey(User, blank=True, null=True, help_text="Assign this ticket to an admin or unassign it.")
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def __str__(self):
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return '{} from {}'.format(self.issue_type, self.name)
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class Note(Model):
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created = DateTimeField(auto_now_add=True)
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body = TextField(blank=False, null=False)
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author = ForeignKey(User)
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ticket = ForeignKey(Ticket)
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def __str__(self):
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return "admin note"
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